Privacy Policy

Information We Collect

When you browse our website, create an account, or place an order, we may collect the following types of information:

• Personal details such as your name, phone number, email address, and shipping address.
• Order details, including the products purchased, payment method, and order history.
• Technical information such as your IP address, browser type, and device information, collected automatically when you visit our website.
• Communication details when you contact us through WhatsApp, email, or our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders, and to keep you updated on their status.
• To respond to your inquiries and provide customer support.
• To improve our website, products, and overall shopping experience.
• To send order-related updates through WhatsApp or email, such as confirmations and delivery notifications.
• To comply with legal obligations, where applicable.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors interact with our website. This may include analytics and advertising tools that help us measure performance and show relevant content. You can choose to disable cookies through your browser settings, although this may affect certain features of the website.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as:

• Shipping and logistics partners, to deliver your orders.
• Payment processors, to securely process your payments.
• Marketing and analytics platforms, to help us understand website performance and improve our services.

These third parties only access the information necessary to perform their services and are expected to handle it securely and in accordance with applicable laws.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we work to keep your data secure, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information held by us. If you would like to exercise any of these rights or have questions about how your data is handled, you can contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it periodically.